Delivery Policy

Effective Date: 27th September 2024
Company: Cloud Netica Limited
Website: https://getstockimages.com

At GetStockImages.com, a digital platform owned and operated by Cloud Netica Limited, we are committed to providing a seamless and instant delivery experience for all our customers. Since our products are digital in nature, delivery is conducted electronically and is typically immediate.

📦 Order Processing

• All digital orders are processed automatically once your payment is successfully completed.

• You will receive a confirmation email along with a download link or access credentials within minutes of placing your order.

• In rare cases where additional verification is required, processing may take up to 24 hours, and we will notify you via email.

🚚 Delivery Method

• All products sold on GetStockImages.com are digital goods (e.g., images, design assets, downloadable files).

• No physical shipping is required.

• Downloads are made available via a secure link sent to your registered email address or via your My Account > Downloads section on our website.

⏱ Delivery Timeframes

• Instant Delivery: Most purchases are available for download immediately after successful payment.

• If your order does not arrive within 1 hour of payment, please check your spam folder or contact our support team.

• For subscription-based access or bundled files, access instructions will be sent to your email and made available under your account.

💸 Delivery Fees

• There are no shipping or handling fees for any digital products.

• The price you see at checkout is the total amount payable for the product.

• All payments are made securely through our supported payment gateways.

🔐 Delivery Assurance

• All downloads are provided through secure, authenticated links.

• You are responsible for maintaining the security of your account and download access.

• Each download link is unique and may be subject to time or usage limits for security reasons.

📩 Need Help?

If you have any questions or experience any issues with your digital delivery, our support team is here to help.

Email: info@getstockimages.com
Address: Suraj Plaza, Limuru Road, Westlands, Nairobi, Kenya
Company Reg. Number: PVT-7LUXJPL9